Terms & Conditions
Last Updated: September 2026
1. Introduction
These Terms & Conditions govern the use of this website and the purchase of products and services from Juliana Mitchell-Jones ("I", "me", "my").
By using this website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use this website.
2. Business Details
Business Name: Juliana Mitchell-Jones (Art)
Email: contactjulianamitchelljones@gmail.com
Website: www.julianamitchelljones.co.uk
3. Products and Services
Products and services available through this website may include:
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Original artwork
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Art prints
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Greetings cards
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Gifts and merchandise
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Custom pet portraits
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Commissioned artwork
All products are subject to availability.
I reserve the right to amend, discontinue, or withdraw products and services without notice.
4. Product Information
I make every effort to ensure that product descriptions, colours, images, and dimensions are displayed as accurately as possible.
However:
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Colours may vary between screens and devices.
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Handmade and original artwork may contain minor variations.
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Measurements may vary slightly.
These variations do not constitute defects.
5. Pricing
All prices are displayed in Pounds Sterling (£).
Prices may be changed at any time without notice.
The price charged will always be the price displayed at the time your order is placed.
6. Orders
When you place an order through the website, you will receive an order confirmation email.
Acceptance of an order takes place when your order has been processed and dispatched or, in the case of commissions, when your booking has been confirmed.
I reserve the right to refuse or cancel any order where necessary.
7. Payment
Payment must be received in full before products are dispatched or commission work begins unless otherwise agreed.
Payments are processed securely through approved third-party payment providers.
I do not store your payment card details.
8. Delivery
Delivery times provided are estimates only.
While every effort is made to dispatch orders promptly, I cannot guarantee delivery dates once an item has been handed to a courier or postal service.
Customers are responsible for ensuring delivery details are correct at the time of ordering.
Additional postage costs resulting from incorrect information may be charged.
9. Returns and Refunds
Returns and refunds are governed by my separate Returns & Refunds Policy, which should be read alongside these Terms & Conditions.
Nothing in these terms affects your statutory rights under UK consumer law.
